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Utility Billing Office
- Important News
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- Stop Service
- Water Usage Information
- Rates
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Utility Billing Department
The City of Lafayette Utility Billing Office strives to provide exceptional customer service in all facets of our operations and administration. Our personnel are responsible for billing and providing customer service to more than 29,000 customers, which equates to more than 375,000 utility bills issued each year.
Residential summer sewage rates for 2025 have ended! Click here to view end dates.
- We offer numerous ways to pay your bill!
- To pay by phone, call 833-252-1659.
- To make a payment online, click the PAY BILL button below.
- For step-by-step instructions on how to make online payments, click here.
Having trouble understanding your bill? We've created a guide to help. Follow the link below!
How to read your City of Lafayette utility bill
For information regarding our Lead Service Line Replacement Program, please click on the image below.
FOR 24 HOUR EMERGENCIES, CALL (765) 807-1700
Bill Payment Options
If you are logging in for the first time to make a payment, you will need to register and link your utility account. For step-by-step instructions, please click here.
Online Payment: To make an online payment, click the "Make a Payment" icon above. If it is your first time logging in, you will need to register and link your utility account.
Pay-by-Phone Option: Please call 833-252-1659. You will need the account and customer number located on your bill.
Pre-Authorized Bank Draft: Each month on the due date, your payment will be automatically deducted from your bank account. There are multiple ways you can sign up for bank draft.
- Citizen Self Service Portal. This is the easiest and quickest way to sign up or update bank draft information. Click the "Make a Payment" icon above.
- Completing the online form and attaching a copy of a blank or voided check. Click here to access the form.
- A Spanish version is available here.
**Please Note: Bank draft requests must be in place before we begin generating your new bill. If your request is received after we've started generating your new bill, it will start on the next billing cycle.**
If you need to cancel automatic bank draft, Click Here.
24-Hour Drop Box:
Located on the west side of the building, enter from Columbia Street. A second drop box is located inside City Hall, using the south entrance (only accessible during business hours).
Mail: You can mail a check or money order to PO Box 1688, Lafayette, IN, 47902-1688. Please make them out to City of Lafayette. Also include the top portion of the statement and include your account number on your check.
Residential Applications
If you are renting or buying on contract, select this application. This includes existing residents with service in their name.
If you are purchasing a property, and you are new to the City of Lafayette or you have never had service in your name.
If you are purchasing a property or already own the property, and you currently have service or have had service in your name in the past.
Commercial Applications
Businesses who are renting, buying on contract, or have had a name or EIN change, select this application.
Businesses purchasing a property and have never had services in the business name before. If you currently have service and the business name or Tax ID has changed, complete this application.
Businesses purchasing or already own a property, and currently has service or have had service under the same business name or Tax ID. If the business name or Tax ID has changed, fill out Buy/Owning New application.
Property Managers/Management Companies
If you are a property manager or property management company, select this application.
Spanish Applications
Si está alquilando o comprando con contrato, seleccione esta aplicación. Esto incluye a los residentes actuales con servicio a su nombre.
Si está comprando una propiedad, seleccione esta aplicación.
Stop Service
Moving? If you need to stop service, click on the button below. Please give at least one business days’ notice when putting in your request. Our office will contact you if we need any additional information.
If you're unable to complete your transaction online, please call our office at (765) 807-1100, Monday-Friday from 8 a.m. to 4:30 p.m.
Water Usage Information
Check out our residential summer sewer rates. During warmer months, we offer automatic summer rates to keep your bill more in line with your actual sewer use. Check out your start and stop dates above.
Is your water usage unexpectedly high? Check out our high usage check list and ways to check for potential water leaks in and around the home.
When you conserve and save water, you also save money on your bill. There are a number of easy ways to conserve water which you can view by clicking above.
2026 Water & Sewer Rates
- Residential summer sewer rates for 2025 have ended! Click here to view end dates.
- Click here to view the proposed water rate increase.
Schedule of Rates and Charges
For use of and service rendered by the waterworks system of the City, based on the use of water supplied by said waterworks system:
Schedule of Water Rates and Charges – Part A | |
Consumption in Gallons (Per Month) | Metered Rates (Per Month, Per 1,000 Gallons) |
First 5,000 gallons | $3.17 |
Next 15,000 | $2.93 |
Next 50,000 | $2.64 |
Next 100,000 | $2.18 |
Next 400,000 | $1.89 |
Next 500,000 | $1.73 |
Over 1,070,000 | $1.57 |
Schedule of Water Rates and Charges – Part B | ||
Size of Meter (Inches) | Minimum Gallonage | Minimum Charge |
5/8 or 3/4 | 2,000 | $6.34 |
1 | 6,727 | $20.92 |
1 ½ | 14,560 | $43.89 |
2 | 22,644 | $66.82 |
3 | 44,898 | $125.50 |
4 | 78,070 | $209.30 |
6 | 185,200 | $438.62 |
8 | 363,600 | $775.15 |
10 | 512,300 | $1,055.64 |
Schedule of Water Rates and Charges – Part C | |
Fire Station | $417.06 |
Fountains | $166.77 |
Municipal Swimming Pools | $12,511.65 |
Schedule of Water Rates and Charges – Part D | |
Private Hydrants | $542.22 |
Schedule of Water Rates and Charges – Part E | |
Size of Line (Inches) |
|
1 ½ | $300.42 |
2 | 350.39 |
2 ½ | $450.47 |
3 | $550.43 |
4 | $700.78 |
6 | $1,051.02 |
8 | $1,401.13 |
10 | $3,003.02 |
12 | $3,753.62 |
Schedule of Water Rates and Charges – Part F | |
All Water utility customers served water within city limits will pay a Fire Protections Fee based on meter size. See City Ordinances for more detail. | |
All Water utility customers served water outside the city limits and located within 1,000’ of a public fire hydrant in service. | $2.74 |
Schedule of Water Rates and Charges – Part G Temporary Users |
Water furnished to temporary users such as contractors, circuses, etc., shall be charged on the basis of the metered gallon rates hereinbefore set forth as estimated by the Waterworks Superintendent. |
Schedule of Water Rates and Charges – Part H |
Each user, at the time they are connected with the waterworks system, shall pay a charge to cover the costs of tapping the main, furnishing and laying service pipe, corporation and stop cocks, service and meter box and installing a meter. The charge for a 5/8- or 3/4-inch meter tap shall be $600.00. The charge for a tap larger than 5/8- or 3/4-inch meter will be the cost of labor and materials, but not less than $600.00. |
Schedule of Water Rates and Charges – Part I | |
To Establish New Service Connection | $12.00 |
To Re-Establish Service | $24.00 |
When the service is turned off for non-payment of bill, or whenever for any reason beyond the control of waterworks a re-establishment of services is required by any one customer, the charge will be made by waterworks to cover the cost of discontinuance and re-establishment of service. The charge, together with any arrears due to waterworks, shall be paid by the customer before service will be re-established. | |
Schedule of Water Rates and Charges – Part J | |
Tenant or purchaser of property on contract | $20.00 |
Commercial Customer | $35.00 |
Said deposit shall be made by the customer making application for the respective service, and who shall be responsible for the monthly billings. Said respective deposits, less the amount of any current and/or delinquent bills owning, shall be refunded to said customer at such time as said customer requests disconnection or termination of the respective service. | |
Schedule of Water Rates and Charges – Part K | |
Insufficient Funds or non-existent bank account charge | $12.00 |
Schedule of Water Rates and Charges – Part L |
All bills for service not paid within fifteen days from the bill date thereof, as stated in such bills, shall be subject to the collection or deferred payment charge of 10% on the first $3.00 and 3% on the excess over $3.00. |
Current Waste Water Rates | |
Minimum Monthly Bill Charge | $5.55 |
Use Charge | $7.39 per 1,000 gallons |
Flat Rate Unmetered Residential Sewage Bill | $86.84 per month (based on 11,000 gal. per month) |
Flat Rate Unmetered Commercial Sewage Bill | $205.08 per month (based on 27,000 gal per month) |
Contact Us
-
Amy Douglas
Director, Utility Billing Department
Utility Billing Office
Email the Department
P.O. Box 1688
20 N 6th Street
Lafayette, IN 47902Phone: 765-807-1100
After Hours Emergency: 765-807-1700
Billing Office Hours
(Except holidays)
Monday - Friday
8 a.m. - 4:30 p.m.Telephone Assistance Hours
Monday - Friday
7:30 a.m. - 4:30 p.m.24-Hour Drop Box Available