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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

General

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  • You will find much of what you are looking for by hovering your cursor over the various menu options at the top of the page, or by selecting one of the buttons (e.g. "Utilities Payment"). Additionally, the search function should prove helpful in locating a specific item you may be searching for.

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  • Yes, an account is required for most See, Click, Fix (SCF) requests and CivicPlus Forms. Creating an account helps ensure requests and forms are properly tracked, managed, and responded to, and helps prevent misuse of the system.

    Creating an account also allows your information to be automatically populated, making future submissions faster and easier.

    For See, Click, Fix, anonymous reporting is available only for select request types and only when enabled by the City. If an anonymous option is not presented for a specific request type, anonymous submission is not permitted.

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  • Please visit the calendar, which may be found on the main page. You may wish to click "View All" in the bottom-right once there to view events sorted by department. Visiting the calendar while on the page of a specific department will provide events that are relevant to that department.
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  • Visit our Action Center by hovering your cursor over the "Services" header at the top of this page, and selecting "Action Center."
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  • The Utility Billing Office can be contacted by calling (765) 807-1100 or by emailing ubquestions@lafayette.in.gov. Bill payments can be made online at lafayettepay.com, by calling our pay-by-phone system at 833-252-1659, by using our 24-dropbox or by mail.

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  • Much of Lafayette's code information may be found by visiting the Engineering and Public Works Department by hovering your cursor over "Government," and then selecting from the list.
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  • Wondering what the LAFAYETTE SST 252 charge is? 

    This charge is NOT from the City of Lafayette, IN. It is actually from the Indiana BMV. For questions related to this charge please contact the BMV at 888-692-6841.

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  1. City of Lafayette


Contact Us

  1. 20 N 6th Street
    Lafayette, IN  47901
    Phone: 765-807-1000

    Hours

    Monday through Friday
    8 a.m. to 4:30 p.m.

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