FAQs • Lafayette, IN • CivicEngage

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Lafayette, IN

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How do I report a pothole or damaged street?: Visit our Action Center by hovering your cursor over the "Services" header at the top of this page, and selecting "Action Center."

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1. How do I navigate the Lafayette website?: You will find much of what you are looking for by hovering your cursor over the various menu options at the top of the page, or by selecting one of the buttons (e.g. "Utilities Payment"). Additionally, the search function should prove helpful in locating a specific item you may be searching for.

2. Do I need to create an account?: We do recommend that you create an account, primarily for tracking requests submitted to our Action Center. However, you may opt to press the "Anonymous Login" button instead. Some of requests do not require contact information, so that an anonymous report may be made, while others may. With an account, your information will be auto-populated.

3. How do I find something fun and exciting to do in Lafayette?: Please visit the calendar, which may be found on the main page. You may wish to click "View All" in the bottom-right once there to view events sorted by department. Visiting the calendar while on the page of a specific department will provide events that are relevant to that department.

4. How do I report a pothole or damaged street?: Visit our Action Center by hovering your cursor over the "Services" header at the top of this page, and selecting "Action Center."

5. How do I contact the Utility Billing Office?: The Utility Billing Office can be contacted by calling (765) 807-1100 or by emailing ubquestions@lafayette.in.gov. Bill payments can be made online at lafayettepay.com, by calling our pay-by-phone system at 833-252-1659, by using our 24-dropbox or by mail.

6. How do I find City code?: Much of Lafayette's code information may be found by visiting the Engineering and Public Works Department by hovering your cursor over "Government," and then selecting from the list.

7. What is the LAFAYETTE SST 252 charge on my bank or credit card statement?

Wondering what the LAFAYETTE SST 252 charge is?

This charge is NOT from the City of Lafayette, IN. It is actually from the Indiana BMV. For questions related to this charge please contact the BMV at 888-692-6841.